Guidance and Support

This page includes guidance and support for our clients who have arranged for consultancy assistance with development of effective and ISO compliant management systems. Guidance on this page may also be useful for certification clients who are developing own management systems.

Development of Management Systems

A Management System or Integrated Management System (IMS) is essentially an overview or summary of how a business or organisation operates. The purpose of the IMS is to formally document and provide an overview of the key areas and processes within the business, to ensure these areas are being managed effectively and to improve business performance while also ensuring and demonstrating compliance with relevant ISO and other standards, schemes, legislative and other requirements.

Setting up the IMS will include preparing a management system manual or overview document which will include an overview of all the processes and systems, documents, and key activities within your organisation and may also include various procedures that should be followed. This document will also cover all the relevant ISO requirements and can communicate this information to the auditor to assist with the achievement of ISO certification. The overall management system can also incorporate setting up a folder structure containing the relevant policies, forms, registers etc... that make up the management system which can also be provided to the auditor as an audit evidence folder.

alphaZ Documents

alphaZ documents is the name for our own management system documentation system developed over the last 20+ years by our own consultants and ISO experts. This comes in the form of an online library of individual files which are also organised into ready to use toolkits based on the different ISO standards.

isoassured consultancy and certification clients can have free access to alphaZ documents - please download the alphaZ Free Account Setup file for instructions on how to create your account. (note: this is free for certification clients up until ISO certification renewal when there is a small fee if ongoing access is required). Further information on alphaZ documents is available in the alphaZ Documents download or by visiting isomanaged.com/alphazdocuments

Document Preparation - with remote consultancy we will provide documents to you fully prepared with your company name and logo already added to the files so they are ready to use.

Remote Consultancy

Remote consultancy allows draft management systems to be prepared and provided quickly and efficiently. With remote consultancy we make use of a range of IT systems to aid planning, collaboration and communication with flexible solutions and options to suit your requirements. Further information is available in the Remote Consultancy Process download.

File Formats and Storage

Files can be prepared and supplied in a number of different formats and then setup in your existing cloud or network based file server system. All files supplied are fully editable and you have full control to amend and update the files.

Further information on using MS Word files is available in the Using Word Documents file download.